Duty of Care
You must be eighteen (18) years of age, to purchase ANY OF our products. https://healthcbd.co.uk reserves the right to cancel any transaction where it reasonably believes the purchaser is
EITHER NOT OF THE REQUIRED LEGAL AGE or purchasing products on behalf of a minor.
Delivery
1st class delivery Allow 1-3 working days.
2nd class delivery Allow 3-5 working days.
Royal Mail delivery times maybe longer due to covid 19 & during holidays.
https://healthcbd.co.uk dose not take responsibility for delayed delivery’s we post all items same/next working day.
https://healthcbd.co.uk dose not take responsibility for missing orders that have not been shipped recorded delivery.
https://healthcbd.co.uk does not take responsibility for customs fees, customs delays and other customs problems.
Refunds & Exchanges
In the rare event of damaged parcel/products during shipping returned items will be replaced.
In the event of being unsatisfied with the quality of the product, please contact us by email “sales@healthcbd.co.uk” within 7 days of receiving the product.
Shipping and Import duties are non-refundable.
Order Confirmation
and charges verified we will manually check its details and contact you to confirm the acceptance of your order which will constitute the completion of our contract to supply.
Order is only accepted when the goods are dispatched.
However, we reserve the right to cancel the contract at any time thereafter should this be necessitated by circumstances beyond our control. In this event we will try to contact you as
Privacy Policy
- name
- contact information including email address
- demographic information such as mailing address, postcode.
- Users are able to change their personal information: By emailing us, logging in to their account
we do not store any bank/credit or any over personal banking information. we use third party payment processing.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
What we do with the information we gather
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
Your personal information is secured and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name Cookie Description FORM_KEY Stores randomly generated key used to prevent forged requests. PHPSESSID Your session ID on the server. GUEST-VIEW Allows guests to view and edit their orders. PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this. STF Information on products you have emailed to friends. STORE The store view or language you have selected. USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies. MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster. MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster. MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster. MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster. SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster. PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster. X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster. MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages. MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.